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September 25, 2016

Business & Community Training Center

Students enjoy professional instruction during Your Center of Learning Training Cources The Center for Rural Development stands ready to provide solutions to move your business ahead in a highly competitive business environment and critical training for your employees in Business & Community Training Center, The Center’s workforce- and career-training program.

Business & Community Training Center offers instructor-led, in-person training courses to help businesses meet their workforce needs.

The instructor-led courses—both in the form of one-day classes and more extensive six-to-10-week sessions—help participants build the skills they need to set themselves apart from their peers in a fast-paced, ever-changing business climate. Instructors teach critical concepts using a fun, hands-on approach to help address all types of learning styles.

Subject matter covered by the courses includes leadership, communication styles, entry-level management, computer literacy, sales, and customer service.

These courses are open to individuals, or to employers who wish to send blocks of their employees for training.

Current Business & Community Training Center courses are listed below, for a list of all events at The Center please check out our upcoming events page.

For the latest courses and updates, be sure to “Like” Business & Community Training Center on Facebook.

 

Oct
10
Mon
Microsoft Windows 10: Transition from Windows 7
Oct 10 @ 8:30 am – 4:30 pm

CFRD_LOGO-red-leadership

Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves regularly performing a greater number of work-related tasks, from a variety of devices. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer.

With the release of Microsoft Windows 10, Microsoft has made strides in bridging the gap between your laptop or desktop PC and a variety of mobile devices. Developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being In this course, students will create, format, edit, and share publications.

Course Objective
In this course, students with a prior knowledge of Windows 7 will be able to perform common tasks within the Windows 10 environment.

You will:

  • Navigate the Windows 10 environment
  • Work with apps and desktop applications
  • Use Cortana and Edge
  • Manage Windows 10
  • Secure your computer
  • Use backup and recovery tools

Target Students
This course is designed for students who wish to switch from using a PC running on the Microsoft Windows 7 operating system to using a PC running on the Microsoft Windows 10 operating system in a business or work-related environment.

Cost: $99

Register onlineL

 

 

 

(Students must register at least five days before the start of class.)

 

Meet the Instructor
Carol Whitson, owner of Computer Specialty Services, is a certified Microsoft Office specialist and has her GISP (Geographic Information Specialist Professional) certification. She is proficient in Microsoft Office family of products, QuickBooks, and Sage software, and has taught various custom software courses.

Carol Whitson

Carol Whitson

 

 

 

 

Oct
21
Fri
Get Going with Intuit QuickBooks
Oct 21 @ 8:30 am – 4:30 pm

CFRD_LOGO-red-leadershipStudents will use the basic features of QuickBooks to record and track business transactions.

Course Objective
Upon successful completion of this course, students will be able to:

  • Explore the QuickBooks interface and access the QuickBooks centers available in QuickBooks 2013 to familiarize yourself with the application
  • Set up a company and update the chart of accounts using the EasyStep Interview Wizard feature
  • Build and manage lists using the options available in the QuickBooks centers
  • Manage inventory using the options in the Vendor Center
  • Record a product sale in QuickBooks using the options in the Customer Center
  • Create invoice for services using the options in the Vendors Center
  • Work with bank accounts using the options provided in the Banking section of the QuickBooks interface

Target Students
This course is designed for persons who have no prior knowledge of how to use QuickBooks, or for persons who are familiar with the software and want to learn about the new features and functionality of QuickBooks 2013.

Cost: $99

Register onlineL

 

 

 

(Students must register at least five days before the start of class.)

Meet the Instructor

Carol Whitson, owner of Computer Specialty Services, is a certified Microsoft Office specialist and has her GISP (Geographic Information Specialist Professional) certification. She is proficient in Microsoft Office family of products, QuickBooks, and Sage software, and has taught various custom software courses.

Carol Whitson

Carol Whitson

 

 

 

 

Oct
25
Tue
Keep Going with Intuit QuickBooks
Oct 25 @ 8:30 am – 4:30 pm

CFRD_LOGO-red-leadership

Course Objective
Upon successful completion of this course, students will be able to:

  • Customize forms
  • Use other QuickBooks accounts
  • Create reports
  • Create graphs
  • Track and pay sales tax
  • Prepare payroll with QuickBooks
  • Estimate, time track, and job cost
  • Write letters

Cost: $99

Register onlineL

 

 

 

(Students must register at least five days before the start of class.)

 

Meet the Instructor

Carol Whitson, owner of Computer Specialty Services, is a certified Microsoft Office specialist and has her GISP (Geographic Information Specialist Professional) certification. She is proficient in Microsoft Office family of products, QuickBooks, and Sage software, and has taught various custom software courses.

Carol Whitson

Carol Whitson

 

 

 

 

Oct
27
Thu
Excellence in Technical Customer Service
Oct 27 @ 9:00 am – 4:30 pm

As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will apply important principles and skills you can use as a technical customer service representative.

CFRD_LOGO-red-leadershipCourse Objectives
You will practice skills and apply principles for providing face-to-face customer service to customers with technical issues.

Upon successful completion of this course, students will be able to:

  • Meet the customer
  • Diagnose the customer’s issue
  • Deliver solutions.

Target Students
This course is designed for customer service professionals providing technical support or service, on-site or by way of call center or email.

Cost: $99

Register now_L

 

 

 

(Students must register at least five days before the start of class.)

 

Meet the Instructor

Kimberly Taylor has a bachelor’s degree in computer information systems from DeVry University. She also has taken classes at both Western Kentucky University and Northern Kentucky University that have enabled her to be successful in many types of project management.

Kimberly Taylor

Kimberly Taylor

 

 

 

 

 

 

Your Center of Learning business and workforce skills training has been a productive and effective solution to our training needs. The Center for Rural Development is leading the way in providing localized training in this area, and it is our hope The Center will continue to bring new cost-effective quality training to our area.”

 Sgt. Michael Grigsby of Somerset Police Department

 

“This training will increase efficiency at the Lincoln County PVA office and will empower us to better serve the public.”

 Lincoln County PVA David Gambrel

 

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