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December 7, 2016

Business & Community Training Center

Students enjoy professional instruction during Your Center of Learning Training Cources The Center for Rural Development stands ready to provide solutions to move your business ahead in a highly competitive business environment and critical training for your employees in Business & Community Training Center, The Center’s workforce- and career-training program.

Business & Community Training Center offers instructor-led, in-person training courses to help businesses meet their workforce needs.

The instructor-led courses—both in the form of one-day classes and more extensive six-to-10-week sessions—help participants build the skills they need to set themselves apart from their peers in a fast-paced, ever-changing business climate. Instructors teach critical concepts using a fun, hands-on approach to help address all types of learning styles.

Subject matter covered by the courses includes leadership, communication styles, entry-level management, computer literacy, sales, and customer service.

These courses are open to individuals, or to employers who wish to send blocks of their employees for training.

Current Business & Community Training Center courses are listed below, for a list of all events at The Center please check out our upcoming events page.

For the latest courses and updates, be sure to “Like” Business & Community Training Center on Facebook.

 

Dec
8
Thu
Microsoft Office Excel 2016: Part 2
Dec 8 @ 8:30 am – 4:30 pm

CFRD_LOGO-red-leadership

This course builds upon the basic knowledge presented in Microsoft Office Excel 2016: Part 1 and will help start you down the road to creating advanced workbooks and worksheets that can help you deepen your understanding of organizational intelligence.

The ability to analyze massive amounts of data, extract actionable information from it, and present that information to decision makers is at the foundation of a successful organization that is able to compete at a high level.

Course Objectives
Upon successful completion of this course, you will be able to leverage the power of data analysis and presentation in order to make informed, intelligent or organizational decisions.

You will:

  • Work with functions
  • Work with lists
  • Analyze data
  • Visualize data with charts
  • Use PivotTables and PivotCharts

Target Students
This course is targeted for students who already have basic understanding and skills in Excel 2016 and who wish to begin taking advantage of some of the higher-level functionality in Excel to analyze and present data.

Certification
This course covers Microsoft Office Specialist exam objectives to help students prepare for the Excel 2016 Exam and the Excel 2016 Expert Exam.

Cost: $99

Register onlineL

(Students must register at least five days before the start of class.)

 

Meet the Instructor

Carol Whitson, owner of Computer Specialty Services, is a certified Microsoft Office specialist and has her GISP (Geographic Information Specialist Professional) certification. She is proficient in Microsoft Office (2007-2013) family of products, QuickBooks, and Sage software and has taught various GIS and custom software courses.

Carol Whitson

Carol Whitson

 

 

 

Dec
15
Thu
Microsoft Office Publisher 2016
Dec 15 @ 8:30 am – 4:30 pm

CFRD_LOGO-red-leadershipMicrosoft Publisher is a desktop publishing software application capable of producing greeting cards, certificates, newsletters, and other printed publications.

Publisher offers a large selection of “building blocks” that can be dragged into your documents, helping you to create page elements, such as calendars, newsletter sidebars, and borders.

Publisher integrates mail merge features, which is handy when you need to send publications to a list of customers, and it’s possible to export publications as HTML web pages or PDF documents. With a user-friendly interface, Microsoft Publisher makes it easy to create and edit publications.

In this course, students will create, format, edit, and share publications.

Course Objective
Upon successful completion of this course, students will be able to:

  • Perform basic tasks in the Microsoft Publisher interface
  • Add content in a publication
  • Format text in a publication
  • Edit the contents of a publication
  • Add and format graphics
  • Print and share a publication

Target Students
This course is intended for individuals in a variety of job roles, such as publishing specialists, layout specialists, graphic designers, or any other knowledge workers, who need to use Microsoft Publisher 2106 to create, lay out, edit, and share publications.

Cost: $99

Register onlineL

 

 

 

(Students must register at least five days before the start of class.)

 

Meet the Instructor
Carol Whitson, owner of Computer Specialty Services, is a certified Microsoft Office specialist and has her GISP (Geographic Information Specialist Professional) certification. She is proficient in Microsoft Office family of products, QuickBooks, and Sage software, and has taught various custom software courses.

Carol Whitson Mailchimp

 

 

 

Dec
20
Tue
Microsoft Windows 10: Transition from Windows 7
Dec 20 @ 8:30 am – 4:30 pm

CFRD_LOGO-red-leadership

Mobile devices are becoming increasingly popular. As a result, many business professionals find themselves regularly performing a greater number of work-related tasks, from a variety of devices. You may find yourself included in this group of multiple-device users. But, you still perform a majority, or at least a large part, of your work from a desktop or a laptop computer.

With the release of Microsoft Windows 10, Microsoft has made strides in bridging the gap between your laptop or desktop PC and a variety of mobile devices. Developing an understanding of how to accomplish your day-to-day work tasks in this new environment will push you one step closer to being In this course, students will create, format, edit, and share publications.

Course Objective
In this course, students with a prior knowledge of Windows 7 will be able to perform common tasks within the Windows 10 environment.

You will:

  • Navigate the Windows 10 environment
  • Work with apps and desktop applications
  • Use Cortana and Edge
  • Manage Windows 10
  • Secure your computer
  • Use backup and recovery tools

Target Students
This course is designed for students who wish to switch from using a PC running on the Microsoft Windows 7 operating system to using a PC running on the Microsoft Windows 10 operating system in a business or work-related environment.

Cost: $99

Register onlineL

 

 

 

(Students must register at least five days before the start of class.)

 

Meet the Instructor
Carol Whitson, owner of Computer Specialty Services, is a certified Microsoft Office specialist and has her GISP (Geographic Information Specialist Professional) certification. She is proficient in Microsoft Office family of products, QuickBooks, and Sage software, and has taught various custom software courses.

Carol Whitson

Carol Whitson

 

 

 

 

Dec
29
Thu
Excellence in Technical Customer Service
Dec 29 @ 9:00 am – 4:30 pm

As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will apply important principles and skills you can use as a technical customer service representative.

CFRD_LOGO-red-leadershipCourse Objectives
You will practice skills and apply principles for providing face-to-face customer service to customers with technical issues.

Upon successful completion of this course, students will be able to:

  • Meet the customer
  • Diagnose the customer’s issue
  • Deliver solutions.

Target Students
This course is designed for customer service professionals providing technical support or service, on-site or by way of call center or email.

Cost: $99

Register now_L

 

 

 

(Students must register at least five days before the start of class.)

 

Meet the Instructor

Kimberly Taylor has a bachelor’s degree in computer information systems from DeVry University. She also has taken classes at both Western Kentucky University and Northern Kentucky University that have enabled her to be successful in many types of project management.

Kimberly Taylor

Kimberly Taylor

 

 

 

 

 

 

Your Center of Learning business and workforce skills training has been a productive and effective solution to our training needs. The Center for Rural Development is leading the way in providing localized training in this area, and it is our hope The Center will continue to bring new cost-effective quality training to our area.”

 Sgt. Michael Grigsby of Somerset Police Department

 

“This training will increase efficiency at the Lincoln County PVA office and will empower us to better serve the public.”

 Lincoln County PVA David Gambrel

 

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