The Center for Rural Development

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July 18, 2018

The Center for Rural Development provides no-cost soft skills training

The Center for Rural Development’s Business & Community Training Center is presenting a new series of no-cost soft-skills training courses. The instructor-led courses will provide critical, in-demand soft skills training for employees and job seekers in Southern and Eastern Kentucky.

“Sometimes employees have the technical skills needed to do a job, but they fall short in the area of soft skills,” said Patti Simpson, manager of the Business & Community Training Center. “Through this training, we hope to better equip employees with essential skills that are crucial to career success.”

The training, taught by ExecuTrain of Kentucky, a leading provider of business education, will include five short workshop sessions in four different locations in the region. Sessions will be held on emotional intelligence in the workplace, business etiquette and professionalism, communications skills, time management, and leadership development.

The training is provided through a program funded by the Appalachian Regional Commission (ARC) and offered at no cost to employers and employees within The Center’s 45-county primary service area.

For more information or to register, call Patti Simpson at 606-677-6000 or email

Emotional Intelligence Works (Think, Be and Work Stronger)
Tuesday, July 31
1 p.m.-4:30 p.m. (EST)
The Center for Rural Development (Somerset)

Intellectual and technical skills are no longer enough on their own to assure success in the workplace. Emotional intelligence allows you to connect with others one-on-one and in groups-a critical skill in business today. People who are emotionally smart waste less time on personality conflicts, stay in control under stress, and achieve greater satisfaction at work and at home.

Business Etiquette and Professionalism (Conduct Yourself with Confidence)
Wednesday, Aug. 15
1 p.m.-4:30 p.m. (EST)
Southeast Community & Technical College (Middlesboro)

The rules in business are more flexible than ever before. That means it’s actually harder to know what’s appropriate at any time. Fortunately, the keys to conducting yourself at internal or client meetings, at any given time, are still understanding, kindness, and courtesy. Make sure you know how to represent yourself and your company in any situation.

Professionalism in the Office (Manage with Authority and Fairness)
Thursday, Sept. 6
1 p.m.-4:30 p.m. (EST)
Union College, ABC Conference Room (Barbourville)

Whether your job title reads administrator, secretary, coordinator, or any number of other descriptions, you are a key member of your organization. In fact, you are your organization to many people. For example, when you are on the telephone or responding to an email, you speak for your organization. When you make use of the principles and techniques shared in this course, you will be able to manage your job with less frustration, enjoy your job more, and enhance your professional value.

Time Management
Tuesday, Sept. 25
1 p.m.-4:30 p.m. (EST)
Lake Cumberland Area Development District (Russell Springs)

In this course, students will learn the fundamentals of time management. You will learn how to evaluate the use of time, correctly identify and control time-wasters, identify goals and set priorities, implement time-management techniques for travelers, and develop an overall time management plan.

Sell Not Tell
Tuesday, Oct. 16
1 p.m.-4:30 p.m. (EST)
The Center for Rural Development (Somerset)

Have you ever had a boss or manager who constantly manipulated you? Was your relationship with this boss a good one? A significant part of being a successful leader is being able to motivate others to action and common goals. Successful leadership is never manipulation or coercion, but rather persuasion. When done right, you build trust, respect and rapport and eventually bring others towards your goals. In order to do this, leaders use the power of persuasion in an effort to guide and lead others.




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