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June 29, 2022

Business Etiquette & Professionalism no-cost soft-skills training

August 15, 2018 @ 1:00 pm – 4:30 pm
Southeast Community & Technical College
KY 40965
Patti Simpson

Business Etiquette & Professionalism
No-cost soft skills training
Wednesday, Aug. 15
1 p.m.-4:30 p.m. (EST)
Southeast Community & Technical College (Middlesboro)

The Center for Rural Development’s Business & Community Training Center is presenting a new series of no-cost soft-skills courses that will provide critical, in-demand workforce training for employees and job seekers in Southern and Eastern Kentucky.

The second course in the five-part series, Business Etiquette & Professionalism, will be held on Wednesday, Aug. 15, from 1 p.m.-4:30 p.m. (EST) at Southeast Community & Technical College (Middlesboro).

For more information, call Patti Simpson at 606-677-6000 or email [email protected].

The training is provided through a program funded by the Appalachian Regional Commission (ARC) and offered at no cost to employers and employees within The Center’s 45-county primary service area.

Conduct Yourself  With Confidence

The rules in business are more flexible than ever before. That means it’s actually harder to know what’s appropriate at any time. Fortunately, the keys to conducting yourself at internal or client meetings, at any given time, are still understanding, kindness and courtesy. Make sure you know how to represent yourself and your company in any situation.

Part 1: Principles of Professional Behavior   

  • Always Be Your Best
  • Meeting and Greeting
  • Sending Social Invitations to Business Associates                                                                                                   

Part 2: Interview Etiquette   

  • Interviewing
  • Before the Interview
  • In the Waiting Rooom
  • During the Interview
  • Job Fair Interviews

Part 3: Planning and Attending Business Meetings

  • Office Meetings
  • Meal Meetings

Part 4: Electronic Etiquette

  • Voicemail
  • Cell phones
  • Email

Part 5:Multicultural Etiquette

  • Defining the Challenge
  • Five stepas to Dealing with Diversity
  • Guidelines for Managing Diverse Relationships

This workshop is offered at no-cost to participants.