Emotional Intelligence Works no-cost soft skills training
2292 South Highway 27
Somerset, KY 42501
USA
Emotional Intelligence Works
No-cost soft skills training
Tuesday, July 31
1-p.m.-4:30 p.m. EST
The Center for Rural Development
The Center for Rural Development’s Business & Community Training Center is presenting a new series of no-cost soft-skills courses that will provide critical, in-demand workforce training for employees and job seekers in Southern and Eastern Kentucky.
The first course in the five-part series, Emotional Intelligence Works (Think, Be and Work Smarter), will be held on Tuesday, July 31, from 1 p.m.-4:30 p.m. (EST) at The Center for Rural Development.
For more information, call Patti Simpson, manager of the Business & Community Training Center, at 606-677-6000 or email psimpson@centertech.com.
The training is provided through a program funded by the Appalachian Regional Commission (ARC) and offered at no cost to employers and employees within The Center’s 45-county primary service area.
Think, Be and Work Smarter
Intellectual and technical skills are no longer enough on their own to assure success in the workplace. Emotional intelligence allows you to connect with others one-on-one and in groups—a critical skill in business today. People who are emotionally smart waste less time on personality conflicts, stay in control under stress, and achieve greater satisfaction at work and at home.
Part 1: Introduction to Emotional Intelligence
What Emotional Intelligence Means
The Need for “People Smart” Strategies
Assess Your Emotional Intelligence
Five Emotional Intelligence Skills
Part 2: “Think Smart” Strategies
Making the Choice to Think Wisely
Strategy 1: Self-Awareness Skills
Use a New Mental Script
Strategy 2: Optimistic Thinking
Part 3: “Be Smart” Strategies
Three Keys
Strategy 1: Social Skills
Strategy 2: Emotional Control
Strategy 3: Flexibility
Part 4: “Work Smart” Strategies
Six Strategies for Smart Organizations
Strategy 1: Practice Organizational Self-Awareness
Strategy 2: Develop Social Skills
Strategy 3: Foster Optimism
Strategy 4: Encourage Flexibility and Problem Solving
Strategy 5: Model and Encourage Emotional Control
Strategy 6: Support Teamwork
This training is provided free to all participants.
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