Emotional Intelligence Works
No-cost soft skills training
Tuesday, July 31
1-p.m.-4:30 p.m. EST
The Center for Rural Development

The Center for Rural Development’s Business & Community Training Center is presenting a new series of no-cost soft-skills courses that will provide critical, in-demand workforce training for employees and job seekers in Southern and Eastern Kentucky.

The first course in the five-part series,  Emotional Intelligence Works (Think, Be and Work Smarter), will be held on Tuesday, July 31, from 1 p.m.-4:30 p.m. (EST) at The Center for Rural Development.

 

 

 

For more information, call Patti Simpson, manager of the Business & Community Training Center, at 606-677-6000 or email psimpson@centertech.com.

The training is provided through a program funded by the Appalachian Regional Commission (ARC) and offered at no cost to employers and employees within The Center’s 45-county primary service area.

---

Think, Be and Work Smarter

Intellectual and technical skills are no longer enough on their own to assure success in the workplace. Emotional intelligence allows you to connect with others one-on-one and in groups—a critical skill in business today.  People who are emotionally smart waste less time on personality conflicts, stay in control under stress, and achieve greater satisfaction at work and at home.

Part 1:  Introduction to Emotional Intelligence  

What Emotional Intelligence Means 

The Need for “People Smart” Strategies 

Assess Your Emotional Intelligence 

Five Emotional Intelligence Skills 

Part 2: “Think Smart” Strategies 

Making the Choice to Think Wisely 

Strategy 1: Self-Awareness Skills 

Use a New Mental Script 

Strategy 2: Optimistic Thinking 

Part 3: “Be Smart” Strategies 

Three Keys 

Strategy 1: Social Skills 

Strategy 2: Emotional Control 

Strategy 3: Flexibility 

Part 4: “Work Smart” Strategies 

Six Strategies for Smart Organizations 

Strategy 1: Practice Organizational Self-Awareness 

Strategy 2: Develop Social Skills 

Strategy 3: Foster Optimism 

Strategy 4: Encourage Flexibility and Problem Solving 

Strategy 5: Model and Encourage Emotional Control 

Strategy 6: Support Teamwork 

This training is provided free to all participants.