Smile: Customer Service Training

Did you know that in 2016, the Kentucky tourism industry experienced its strongest economic growth in more than 10 years? Kentucky tourism generated $14.5 million in 2016 impacting all of Kentucky’s regions.

In an effort to support Kentucky’s tourism industry, The Center for Rural Development (The Center), in partnership with ExecuTrain of Kentucky, is hosting a no-cost customer service training in Manchester, KY.

Kentucky’s tourism industry supports more than 190,000 jobs throughout the state. Good customer service is essential and poor customer service costs U.S. businesses an estimated $83 billion a year. This half-day class is packed with invaluable tips and advice for those in the hospitality industry.

Learn how to improve customer service skills, build relationships, win repeat business for the long term, and boost sales.

Cost: FREE (Please register at least five days before the start of class.)